From our kitchen to your doorstep, carefully packed and thoughtfully delivered.

Shipping Policy

At Ashwyo Organics, we aim to make every order journey simple, reliable and transparent—from our facility to your home.

1. Order Processing

Orders are processed after successful payment confirmation.

Orders are generally dispatched within:

[1–3 business days]

Actual processing time may vary depending on product availability, order volume and operational circumstances.

2. Delivery Timeline

Once dispatched, orders are generally delivered within:

[3–7 business days]

Delivery timelines may vary depending on:

  • Delivery location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Regional restrictions
  • Unforeseen logistical delays

The estimated delivery timeline shown at checkout, where available, should be considered the most relevant estimate for your order.

3. Shipping Locations

We currently deliver to:

[India / Specific States or Pin Codes]

Delivery availability may depend on the serviceability of the destination pin code.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout.

Free Shipping: [Applicable above ₹___ / Not applicable]

5. Order Tracking

Once your order has been dispatched, tracking details may be shared through:

  • Email
  • SMS
  • WhatsApp
  • Order tracking page

depending on the available communication method.

6. Delivery Delays

While we work with our logistics partners to deliver orders on time, delays may occasionally occur due to circumstances outside our control.

If your order is significantly delayed, please contact our customer support team.

7. Incorrect Address

Customers are responsible for providing an accurate delivery address and contact number.

Ashwyo Organics may not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided during checkout.

8. Damaged Package

If your package arrives visibly damaged, please:

  1. Take photographs of the package.
  2. Take photographs of the product.
  3. Keep the original packaging.
  4. Contact us within [24/48 hours] of delivery.

Our team will review the issue and assist you according to the applicable return/replacement policy.

9. Contact

For shipping-related questions:

Email: [Email Address]
WhatsApp: [WhatsApp Number]
Phone: [Phone Number]